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San Antonio Long-Term Care Neglect: Key Facts Group Home Abuse in Bexar County Cameras and In-Home Caregivers Boarding Homes and Unlicensed Care Contact Our San Antonio Office Frequently Asked QuestionsTHE LAW GIANT long-term care lawyers:
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Abuse by a paid caregiver often happens with no one else in the room. Video, care logs and agency records are often what prove it.
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San Antonio Long-Term Care Neglect: Key Facts
- Bexar County has a larger share of older residents than Harris, Dallas or Travis County. Residents 65 and older make up 13.3% of the county.
- Two group home employees were arrested in Bexar County in May 2025. Hidden-camera video led to the charges.
- An in-home caregiver was charged in June 2025 after a family camera recording. The patient was 91 and had dementia.
- San Antonio requires a city permit for boarding homes. It applies to homes with three or more elderly or disabled residents.
Group Home Abuse in Bexar County
KSAT reported that the Bexar County Sheriff’s Office arrested two employees of a Maofu Home Healthcare group home in May 2025 after hidden-camera video of a disabled resident. The charges are accusations.
Texas Public Radio reported that HHSC confirmed it was investigating Maofu for multiple abuse and neglect allegations. The company runs 37 Texas group homes, with 98 pending abuse, neglect and exploitation investigations.
Cameras and In-Home Caregivers
In June 2025, KSAT reported that a caregiver employed by an in-home care agency was charged with injury to an elderly person after a family camera recorded the care of a 91-year-old woman with dementia.
Cameras in Assisted Living
Texas lets assisted living residents place an electronic monitoring device in their rooms under the nursing home camera law, with consent and notice rules. A facility may not refuse or remove a resident for asking.
Agency Responsibility
A licensed home health agency must report suspected abuse by its employees to HHSC. Its hiring, training and supervision records can show whether it should have prevented the harm.
Boarding Homes and Unlicensed Care
San Antonio’s boarding home ordinance requires criminal background checks, on-site staff whenever three or more residents are home, resident assessments and reporting of abuse, neglect or exploitation.
In August 2025, KSAT reported that HHSC confirmed two North Side homes caring for elderly residents held no long-term care license. KSAT found no citations or charges. Families should check a home’s license before a move.
Contact Our San Antonio Office
Our San Antonio office is at 5826 W Interstate 10, Suite 102. We secure video, agency files and HHSC investigation records. The Bexar Area Agency on Aging, run by AACOG, can also connect residents with help. See our San Antonio nursing home abuse lawyers and our bedsores page. For statewide rules, see our Texas long-term care neglect page.
Call 956-982-1800. You pay nothing unless we win.
Common Questions
San Antonio Long-Term Care Neglect FAQs
Can video from a hidden camera be used in a neglect case?
Often, yes. How the video was recorded matters, so keep the original file and talk to a lawyer before sharing it.
Who investigates abuse in a San Antonio group home?
HHSC investigates abuse and neglect by group home and home health providers. Call 800-458-9858 to report it, or 911 in an emergency.
Is the home health agency responsible for its caregiver?
It can be. An agency may be liable for its employee’s conduct and for its own failures in hiring, training or supervision.
What is a boarding home in San Antonio?
A home that lodges three or more elderly or disabled unrelated people. It needs a city permit unless it holds a state license, such as an assisted living license.
How long do I have to file a claim in San Antonio?
Most claims must be filed within two years. Claims against licensed providers also need an expert report early in the case.
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