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McAllen Elevator and Escalator Facts How Escalator Injuries Happen Parking Garages and Shared Fault Contact Our McAllen Office Frequently Asked QuestionsTHE LAW GIANT elevator accident lawyers:
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Busy stores, parking decks and medical buildings put a lot of riders on McAllen’s escalators and elevators. When a step breaks or a car stops short, the property owner and its service company may both be responsible.
Call The Law Giant at 956-982-1800 or contact us online for a free consultation. You pay nothing unless we win.
McAllen Elevator and Escalator Facts
- The city has said about 40% of La Plaza Mall’s visitors travel from Mexico. The 2016 city announcement also described an expansion with two parking decks.
- The state’s equipment file lists 366 elevators, escalators and lifts with McAllen addresses. On Nov. 11, 2026, 67 showed certificate dates that had passed, though some may be out of service.
- In 2025, three separate elevator malfunctions trapped students on UTRGV’s Edinburg campus. A university official said the school wanted preventive rather than reactive maintenance.
- Visitors from Mexico hurt in McAllen can bring a claim in Texas. The same deadlines and rules apply.
How Escalator Injuries Happen
Escalators move constantly and carry riders of every age, often with shopping bags or strollers. Common causes of injury include:
- Sudden stops: A stop or speed change can throw riders down the steps.
- Entrapment: Shoes, clothing or small fingers can be caught where the steps meet the side panel or the comb plate at the top and bottom.
- Handrail problems: A handrail that moves slower or faster than the steps can pull a rider off balance.
- Broken or missing parts: Damaged steps or comb teeth create trip and pinch points.
Look for the Certificate
Texas rules require a plaque within 10 feet of an escalator’s entry or exit showing that it is state-regulated, under 16 TAC § 74.67. Take a photo of it and of the escalator if you can.
Contact Our McAllen Office
Our McAllen office is at 3700 N 10th St, Suite 101. We request mall incident reports, security video and escalator service records, and we work with families on both sides of the border. See our McAllen premises liability, slip and fall and broken bone pages. For statewide rules, see our Texas elevator accident page.
Call 956-982-1800. You pay nothing unless we win.
Common Questions
McAllen Elevator Accident FAQs
I live in Mexico and was hurt on a McAllen escalator. Can I still file a claim?
Yes. An injury in Texas can be pursued in Texas no matter where you live. We can work with you remotely and in Spanish.
My child’s shoe got caught in an escalator. Who is responsible?
The property owner and the escalator service company may both share responsibility. Keep the shoe, take photos and ask the store for an incident report.
What should I do right after an escalator fall at a mall?
Report it to mall security, get names of witnesses and ask that video be saved. Then see a doctor, even if you feel fine.
Can I sue if a garage elevator door hit me?
Possibly. Doors should reopen when they sense a person. A door that strikes riders may have a failed sensor that the owner should have fixed.
How long do I have after a McAllen elevator or escalator accident?
Generally two years from the accident. Claims against a public owner, such as a state university, need notice much sooner.
Giant Wins for All Injuries
Our personal injury lawyers handle a wide range of accidents and serious injuries across Texas.
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